Have a question that you don’t see below?
Yes, please contact us to purchase one.
You can book through our website’s secure 24/7 online booking feature. You can also contact our office at 1-304-832-6552 to reserve your cabin over the phone with one of our reservation specialists. Our office hours are Monday – Sunday --9:00A.M.-7:00P.M. EST.
Yes, you are able to make changes on our online portal or give us a call.
50% is due upon booking, the remaining balance is due 24 hours prior to your reservation.
14 days notice is required for a full-refund.
We require a 14-day cancellation notice for a full refund.
The cleaning fee is to help hosts account for extra expenses they have getting their listing ready before guests arrive or after guests depart.
Cabins are cleaned in between each guest check-in and check-out.
Yes, we offer a 10% military discount with proof of ID.
The cabins are fully furnished and includes, flatscreen TV with satellite, WIFI, kitchenware, dishes, silverware, toaster, keurig/coffee maker, firewood, propane tanks for the outside grill, bed sheets & linens, bath towels and supplies.
You can find our address at the bottom of our website, additionally you will recieve a Welcome Letter that will detail you with directions once booking is confirmed.
Any vehicle is fine, we recommend 4WD in winter months
We understand that sometimes weather affects your trip, please contact us if you think this will be an issue with your upcoming stay.
Our office hourse are Monday-Saturday 9a.m. - 7p.m. but during your stay we are available 24/7.
Check in is at 3pm and Check-out is at 10am
Yes, but it is only adjusted in certain circumstances.
Yes, your cabin will be ready and waiting for your arrival.
You will be able to connect automatically or a code will be available for you to use.
We do not.
Yes, our larger cabins have game rooms that include pool tables, board games, and flatscreen TVs.
Yes, you will be able to connect automatically or a code will be provided.
Yes, all cabins have outdoor firepits and some have both indoor and outdoor. Firewood will be provided.
Yes, outside gas grills are available and propane tanks are provided.
Yes, Cable TV along with Wifi is available so you can use streaming services.
Yes, all cabins are equipped with all the necessary and basic cookware, plates, silverware, etc.
Yes, some of them are! Each of our cabins are privately owned, and we are fortunate enough to have several cabins within walking or a very short driving distance of each other. If you want to book cabins in close proximity to each other, contact us for reccomendations.
Yes! you are welcome to explore the 1,200 acres of the Grandview Grounds along with all of the other nearby trials in the area that are an easy drive! (We can provide recommendations!).
Yes! Each cabin is equipped with Wifi.
Yes, there may be an additional fee depending on how many pets you bring. If there are any damages in the cabin, the guest will be charged for any necessary repairs.
We ask that you please place all trashbags in the trash bins outside of your cabin and we will pick up routinely.
We are available for contact in case any issues arise during your stay.
Yes, if you have left something behind please contact us.
Smoking is only permitted OUTSIDE of the cabin and you must dispose of your buds, any smoking signs found inside the cabin may result in additional fees.
The maximum number that the cabin can sleep.
All guests understand and agree that they are solely responsible for any propety damage, accident, death, injury to any person(s). The registered guest shall be liable for all accident claims or personal injury claims by any member of the vacationing party or guests thereof.
We have taken all of the necessary precautions during this pandemic, we clean and sterilize the entire cabins between each guests stay. You are welcome to bring your own sanitizing supplies as needed to make you feel comfortable.
